Repair Options

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In Home Repairs:

House Calls are my specialty!  Most games can be repaired in home and every attempt is made to repair them in one trip if possible. I’m fully insured and repair all makes and models of Pinball Machines (This includes models from 1950-present) and have repaired and restored well over 1500 machines and still going strong.  You can also bring the machine to us and in other cases the game (Especially pre 1978) may have to be brought to the shop. This is especially common for games that have been sitting idle for years – please see the below restorations section for more info. Most importantly all repairs are done with a SMILE. I want to make sure you are happy and your game is working to bring you many hours of fun! See below for more details on rates.

Electro Mechanical Games/Restorations/Shop Repairs:

CLICK HERE for more details and some photos on restorations!

Many games that have been damaged, have major problems, sitting idle or in storage (Especially games made before 1978… Electro-Mechanical machines) often require the game be taken in-shop for a longer term repair/restoration and testing. This allows for enough time to thorough cleaning, tuning, repairs and most importantly testing for maximum reliability (After all we are talking about machines that are 40, 50, or even 60 years old) for your enjoyment!  We’re usually dealing with dirt, rust, dust, old grease, corrosion, old wiring, and in some cases mold, mice and many other things that happen when sitting idle – especially if the game was stored in less climate controlled conditions.  Pinball machines are made of wood, steel, copper, plastic, glass, over a half of a mile of wire, over 1000 parts and several voltages – with a giant steel ball smashing into things at high speed!  Please keep in mind this process is time consuming and takes a good deal of detailed repair work and testing after completion. It takes time, but it’s worth it in the long run!

Typical Rates:

There’s no stuffy boss here and it’s all about pinball! $65- 1/2 hr for most on site pinball services per hour ($130/half hr – two technicians on site) with a minimum of one hour (unless special circumstances). We serve most Michigan and Northern Indiana and Chicago. Appointment times vary greatly (partially depending on location). For more major repairs it is preferred to bring the game to us whenever possible (I understand that pinballs are heavy and/or it’s not always possible to move the game) and the shop rate is $80/hr. This also gives us additional time to test and address anything else that may pop up.   I accept cash, check, Venmo, Paypal and all major credit cards and cookies are always welcome! We take pride in working efficiently, honestly and always with a positive attitude and respect for you dwelling.  There may be travel charges as well – they also vary by location and logistics (We try to combine jobs in certain areas to save time and money) – travel is billed by TIME – not always by distance.  Please ask for details if needed.  Please Note: Pinball Machine repair is VERY specialized and requires many years of expertise and unique parts. We are not a “Discount” operation or cut corners when it comes to these repairs and take pride in our work doing it RIGHT. These machines can be sometimes be very costly to repair, and in some cases are many decades older than their original intended use – please keep this in mind when getting your machines serviced before scheduling.

Estimates can be VERY difficult to make on pinball machines until the work has begun or assessments have been made, and even then, often more can be discovered that needs repair. Keep this in mind as the repair process unfolds.

And because pinball is 100% Americana – All Veterans and Service Members receive a 15% discount on service.

We love pets!!!! 5% of all Business proceeds are donated Lake Haven Animal Rescue

Service Area:

Proud to Serve Most of lower Michigan and Northern Indiana. Just some of the cities and areas include:

  • Grand Rapids
  • Kalamazoo
  • Battle Creek
  • Lansing
  • Flint
  • Detroit (And Metro)
  • Traverse City
  • Jackson
  • Mt. Pleasant
  • Holland
  • Muskegon
  • St. Joseph
  • Petoskey
  • Saginaw
  • Bay City
  • Ann Arbor
  • Gaylord
  • Cadillac
  • Ludington
  • South Bend
  • Michigan City
  • Chesterton
  • La Porte
  • Chicago

And all points in between – big and small!

*For special situations, I’m also able to travel the entire US – any questions, please drop a line.

Cleaning/Tune Up:

Same rates apply for cleaning and can be done at the same time as a repair – you’d be amazed at what a little cleanup, new bulbs, new rubbers and pinballs will do for your game!

Parts:

We carry many common parts on each trip, and if we know ahead of time what your game might need, I can usually have the “special order” parts ready to go as well.

Moving/Setup/Removal:

Moving pinball machines can be a real pain! If you need a machine moved, up the stairs or across the town or the state, I can help with that too! Rates are slightly different for moves so please inquire!

Non-Pinball Repairs:

 

We get many requests to fix video games, bowlers and even freezers. Reach out to these great people and they can help!

Video Game and Entertainment Rentals – We work in partnership with 616 Amusements who can provide a fantastic selection for your event or party. They can do repairs on select equipment based on availability.

Jukebox Repairs – John (616) 457 3957 john@newplayjukebox.com

Slot Machine Repairs – Brian (231) 250 2255

Pachinko/Bingo/Bowlers/Shuffle Alley Repairs – Unfortunately at this time, I’m not servicing these types of machines – Drop me a line and I’ll see if we can find someone who can help.

and of course for Pinball Repairs

Matt@grpinball.com to get started.  All received messages will be returned. Please include a contact phone number in your email as SPAM filters have become much more sensitive recently.

*Please note – if change in appointment/cancellation within 36 hours of scheduled time, a Cancellation fee (Usually one hour) may be applied.